In cases where impermissible bets were part of parlays, those legs were voided, and the remainder of the parlays were adjusted accordingly. Once identified, PointsBet promptly self-reported the issue to the New York State Gaming Commission (NYSGC) and voided the wagers. PointsBet representatives only realized the error after the game had ended. The bets were settled late Thursday night, with the Orange losing 38-10 as 3-point underdogs. Virginia Tech game before the mistake was discovered. The rebranded PointsBet, a Fanatics Experience, admitted that a “small group of customers placed bets” on the Syracuse vs.
The mishap was attributed to a third-party error involving Don Best Sports, the platform that collaborates with PointsBet’s New York operations for college football. Third-Party Error at PointsBet New York Spurs Regulatory Response UMass match, both involving New York-based teams.
The error occurred during a game between the Syracuse Orange and the Virginia Tech Hokies, as well as the Army vs.
PointsBet’s New York platform, now called PointsBet, a Fanatics Experience, mistakenly allowed Empire State residents to place bets on in-state college teams, a violation of state law.